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Celebrating the Quarter 1 2026 G.E.T. Award Winners

July 7, 2026

Celebrating the Quarter 1 2026 G.E.T. Award Winners

Across Millennium Hotels and Resorts, colleagues continue to challenge convention, embrace innovation, and create impact for guests, teams, and communities. The Quarter 1 2026 G.E.T. Awards recognise the individuals and hotels that have brought the Chairman’s Growth, Entrepreneurship, and Transformation vision to life.

About the G.E.T. Awards

The awards honour Blue Ocean thinking: creating new value, driving positive change, and raising standards across the global portfolio. Winning hotels receive a commemorative plaque and certificate, while individual winners receive a certificate and 100,000 MyMillennium points.

Asia
Wang Wei, M Social Hotel Singapore, Service Excellence Award (Internal).
Sarinyapas Tantinitiwong, M Social Hotel Phuket, Best Contributor to Profitability.
Joanne Ooi, Copthorne King's Hotel Singapore, Employee and Leader of the Quarter.
Nur Hashimah Binti Yusseni, Grand Millennium Kuala Lumpur, Service Excellence (External).
Adi Mathur, M Hotel Singapore City Centre, Best Revenue Growth Driver.

Wang Wei of M Social Hotel Singapore received the Service Excellence Award (Internal). A member of the Housekeeping team, Wang Wei joined in January 2025 and takes pride in preparing every room to welcome guests.

I believe every clean detail helps guests feel comfortable, welcomed and feel at home with us.
– Wang Wei, M Social Hotel Singapore

Sarinyapas Tantinitiwong, Director of Rooms at M Social Hotel Phuket, received the Best Contributor to Profitability award. She joined the pre-opening team in May 2023 and has helped the property rank among the top five on Tripadvisor.

I am proud to lead such a talented team, and together, we will continue to elevate our standards in hospitality.
– Sarinyapas Tantinitiwong, M Social Hotel Phuket

Joanne Ooi of Copthorne King’s Hotel Singapore was named Employee and Leader of the Quarter. She joined in August 2014 as an Assistant Manager, Food and Beverage, and has since been promoted to Restaurant Manager.

I see my team as a family, we are always there for each other, and no one is treated differently.
– Joanne Ooi, Copthorne King’s Hotel Singapore

 

Nur Hashimah Binti Yusseni, part of the Club Lounge team at Grand Millennium Kuala Lumpur, received the Service Excellence Award (External). She began her journey with the hotel in December 2022.

 

That is the essence of Malaysian hospitality, serving with genuine care, passion, and sincerity every single day.
– Nur Hashimah Binti Yusseni, Grand Millennium Kuala Lumpur

 

Adi Mathur of M Hotel Singapore City Centre received the Best Revenue Growth Driver award. Part of the Singapore Revenue Cluster team since March 2025, he manages revenue strategy for the hotel and supports the wider cluster.

 

Persistence and agility are two key pillars in the corporate world for one to learn, grow and achieve.
– Adi Mathur, M Hotel Singapore City Centre

 

United Kingdom and Europe
Raj Srinivasan, Copthorne Hotel Plymouth, Leader of the Quarter.
Marco Grasso, The Chelsea Harbour Hotel & Spa London, Best Revenue Growth Driver.
Chandril Sood, Corporate HR, Best Corporate G.E.T. Initiative.
Alexandra Paraschiv, Corporate HR, Service Excellence Award (Internal).

Raj Srinivasan of Copthorne Hotel Plymouth was named Leader of the Quarter. Marco Grasso of The Chelsea Harbour Hotel & Spa London received the Best Revenue Growth Driver award, recognising a decade-long journey with Millennium Hotels and Resorts. From Corporate HR, Chandril Sood received the Best Corporate G.E.T. Initiative award, and Alexandra Paraschiv received the Service Excellence Award (Internal).

I am truly honoured to receive the Employee/Leader of the Quarter award and thank the team at MHR for this recognition. It motivates me to continue working hard and striving for excellence in the future. I am grateful for the support, trust, and teamwork of my colleagues, which makes achievements like this possible.I am truly honoured to receive the Employee/Leader of the Quarter award and thank the team at MHR for this recognition. It motivates me to continue working hard and striving for excellence in the future. I am grateful for the support, trust, and teamwork of my colleagues, which makes achievements like this possible.
– Raj Srinivasan, Copthorne Hotel Plymouth

 

Winning the Q1 2026 Best Revenue Growth Driver, an award that reflects not just results, but a decade-long journey of growth, resilience, and passion within Millennium Hotels and Resorts and it is incredibly meaningful to me. It represents years of dedication, learning. I’m grateful for the journey, the support of inspiring teams and leaders along the way and excited for what’s still to come.
– Marco Grasso, The Chelsea Harbour Hotel & Spa London

 

Thank you for this recognition. This achievement reflects the outstanding support and collaboration from teams across the business, and I’m grateful to everyone who played a part in making it a success.
– Chandril Sood, Corporate HR

 

I’m grateful and happy to receive the Q1 Internal Service Excellence Award. It’s encouraging to know that the work I do and the support I provide are valued. Thank you to everyone who has been part of the journey.
– Alexandra Paraschiv, Corporate HR

 

United States
Chi Vang, The Lakefront Anchorage, Employee and Leader of the Quarter.
Saul Jimmenez, Millennium Hotel Maxwell House Nashville, Best Contributor to GOP.
Elizabeth De La Pena, The Biltmore Los Angeles, Best Revenue Growth Driver.
Mario Hernandez, The Biltmore Los Angeles

Chi Vang’s journey with Millennium Hotel and Resorts reflects nearly a decade of growth and dedication. Rejoining the hotel in 2016 as a Food Runner, he has since built an impressive career across both Front Office and Food & Beverage operations. After serving as a Front Desk Agent and later Front Desk Supervisor, Chi returned to the Food & Beverage team as Food & Beverage Administrative Assistant before being appointed Operations Manager, a newly created role at the hotel. In 2025, he was promoted to Director of Operations, marking another significant milestone in his career and recognising his commitment to operational excellence and leadership.

Saul Jimmenez of Millennium Hotel Maxwell House Nashville received the Best Contributor to GOP award. Saul has been an integral part of the team for 20 years, building a wealth of expertise through the guidance of several accomplished Chief Engineers. Renowned for his technical knowledge, practical problem-solving and sound judgement, he has played a pivotal role in maintaining the hotel’s operations. Together with his team, Saul has successfully restored numerous out-of-order rooms to service while delivering major maintenance and capital improvement projects in-house, helping the hotel minimise costs and maximise operational efficiency. His dedication and leadership continue to make a lasting impact on the property. 

Elizabeth joined The Biltmore Los Angeles five years ago as Director of Business Development, managing all market segments except Filming and Production. She went on to work in Corporate Sales and Business Travel, bringing across former clients from hotels she had worked with in downtown Los Angeles. Today, as Director of International Sales, she is proud to be part of a team that values customer service and raising the bar for hospitality excellence.

The only way to do great work is to love what you do.The only way to do great work is to love what you do.
– Elizabeth De La Pena, The Biltmore Los AngelesElizabeth De La Pena, The Biltmore Los Angeles
Mario has made a strong impact through his leadership, professionalism, and positive attitude. He supports team growth through coaching and creates a welcoming experience for both staff and guests. His ability to balance high standards with an approachable management style makes him deserving of this award.
Life is long, so do it all.Life is long, so do it all.
– Mario Hernandez, The Biltmore Los Angeles
Congratulations to every Quarter 1 2026 G.E.T. Award winner, whose creativity and commitment continue to raise the bar across Millennium Hotels and Resorts.

Rooftop Beehives Thrive at M Social Hotel New York Times Square

July 7, 2026

Rooftop Beehives Thrive at M Social Hotel New York Times Square

High above the streets of Manhattan, an unexpected community is thriving at M Social Hotel New York Times Square. Thousands of honey bees are helping to support New York City’s urban ecosystem.

A Rooftop Home for Pollinators

As part of the hotel’s commitment to sustainability and biodiversity, rooftop beehives were introduced in partnership with urban beekeeping specialist Alveole. Cities can offer surprisingly rich environments for pollinators, with parks, gardens, and flowering plants providing nectar and pollen. Honey bees can travel up to three miles in search of flowers, helping to pollinate green spaces across New York.

From Hive to Honey

One of the most rewarding outcomes has been the hotel’s own local honey, harvested directly from the rooftop hives. The BEE SOCIAL honey also finds its way into the guest experience, inspiring seasonal cocktails at Beast & Butterflies New York Times Square, from honey-infused old fashioneds to bee-inspired spritzes.

From rooftop hives to locally harvested honey, the hotel shows how small initiatives can create meaningful environmental impact, even in the heart of Times Square.

Grand Millennium Shanghai HongQiao Hosts Taste of Thailand

July 7, 2026

Grand Millennium Shanghai HongQiao Hosts Taste of Thailand

Grand Millennium Shanghai HongQiao has launched the Taste of Thailand Food Festival at O’Cafe, in partnership with the Royal Thai Consulate-General in Shanghai and the Tourism Authority of Thailand. The festival opened on 8 May 2026 and runs until 29 August 2026.
An Opening Rooted in Cultural Exchange
The opening ceremony welcomed representatives from the Royal Thai Consulate-General, Seagull Holding Group, Millennium Hotels and Resorts, and the hotel’s management team. Consul-General Ms Tachaphorn Suntrajarn described Thai cuisine as a bridge for cultural exchange and expressed her hope that more Chinese visitors would discover Thailand through its culinary traditions. General Manager Mr Rayee Zhao noted that the festival also marks the beginning of the hotel’s 20th anniversary celebrations in 2026.
A Live Showcase of Thai Flavours
Guests enjoyed a live cooking demonstration by visiting Thai Chef Anna, alongside a Thai buffet of signature dishes including Tom Yum Goong, Pad Thai, Thai Curry Crab, Bangkok Volcano Pork Ribs, and Mango Sticky Rice.
Festival Details

The Taste of Thailand Food Festival runs until 29 August 2026, every Friday and Saturday from 18:00 to 21:00, at O’Cafe on Level 1.

As the hotel begins its 20th anniversary year, the festival sets a celebratory tone rooted in cultural connection.

M Social Resort Penang Joins a Coastal Clean-Up With SOTA

July 7, 2026

M Social Resort Penang Joins a Coastal Clean-Up With SOTA

M Social Resort Penang welcomed students from the School of The Arts at Universiti Sains Malaysia for a field visit and a beach clean-up, pairing hospitality with a shared focus on coastal preservation.

A Clean-Up With Purpose

The M Social Resort Penang Team joined the students for a beach clean-up aimed at promoting environmental awareness and reinforcing the importance of protecting the coastline. The visit also included a hotel briefing, a coffee break, and a session on the hotel’s creative direction and design concept.

The collaboration connects the hotel’s creative identity with a practical commitment to the coastline it calls home. 

M Hotel Makkah by Millennium Concludes Hajj 2026 Season

July 7, 2026

M Hotel Makkah by Millennium Concludes Hajj 2026 Season

M Hotel Makkah by Millennium has concluded the Hajj 2026 season, reflecting with pride on welcoming thousands of pilgrims from around the world during one of the most significant journeys of their lives.

A Season of Hospitality and Service

Throughout Hajj 2026, the hotel team worked to provide a comfortable and seamless experience, so guests could focus on their spiritual journey. From arrival to departure, every aspect of the stay was planned and delivered with care and professionalism.

Unity Across Cultures

The season brought together pilgrims from diverse cultures, nationalities, and backgrounds, reflecting the spirit of unity that defines Hajj. The hotel extended its appreciation to campaign leaders, partners, government authorities, and team members whose collaboration supported a safe and organised season.

Honoured to serve the guests of this sacred season, the hotel looks forward to welcoming pilgrims again in the years ahead.

Family Stays at M Social and Studio M Hotel Singapore

July 7, 2026

Family Stays at M Social and Studio M Hotel Singapore

Two Singapore properties from Millennium Hotels and Resorts are inviting families to slow down and reconnect this season, with stays designed around togetherness at M Social Hotel Singapore and Studio M Hotel Singapore.

The Social Family Stay at M Social Hotel Singapore

Families settle into a stylish designer loft with room for parents and little ones alike. Young guests are welcomed with a curated family kit packed with treats, while daily ice cream adds to every stay. Mornings begin with breakfast, and dining privileges at Beast & Butterflies round out the experience.

Family Loft Stays at Studio M Hotel Singapore

For families seeking a modern city escape, Family Loft Stays at Studio M Hotel Singapore offer comfort, space, and convenience. The package includes a welcome kit for younger travellers, kid-friendly amenities, daily ice cream redemptions, and dining privileges at MEMO.

Whether a weekend getaway or a school-holiday adventure, both stays turn time together into the main event.

Find out more

Family Loft Stays at Studio M Hotel Singapore offer space for the whole family.

A Children’s Day Celebration at Millennium Resort Hangzhou

July 7, 2026

A Children’s Day Celebration at Millennium Resort Hangzhou

Fresh, vibrant and unmistakably local, M Nestled within the tranquil Jiuxi landscape, Millennium Resort Hangzhou welcomed families to a memorable morning of creativity and connection with its exclusive Fun at Millennium, Happy Children’s Day celebration. Held on 31 May 2026, the event invited in-house guests to celebrate Children’s Day early, bringing parents and children together in the resort’s peaceful mountain surroundings.

A Morning of Creativity and Family Fun

Designed for families of all ages, the celebration featured three interactive activities that encouraged imagination and shared experiences. Young guests tried their hand at colourful pixel-bead crafting, enjoyed the excitement of goldfish fishing, and created personalised wind chimes to take home as keepsakes. The hands-on activities offered plenty of opportunities for parents and children to spend quality time together while enjoying the resort’s lush natural setting.

A young guest enjoys the hands-on crafts at Millennium Resort Hangzhou.
The celebration reinforces the resort’s positioning as a family-friendly retreat in the Jiuxi landscape, with more activities planned for guests in the months ahead.

M Social Hotel Auckland Returns to the Iconic Eats Top 100

July 7, 2026

M Social Hotel Auckland Returns to the Iconic Eats Top 100

Fresh, vibrant and unmistakably local, M Social Hotel Auckland has once again secured a spot in Iconic Eats Top 100, Auckland’s annual guide to the city’s must-eat dishes. Chosen from more than 2,400 entries, the hotel’s trevally ceviche returns to the list for a second consecutive year. 

A Dish Rooted in New Zealand Seafood

Crafted with sustainably sourced New Zealand seafood and inspired by Chef Top’s Asian heritage, the dish pairs bright citrus, fresh aromatics and refined flavours in a contemporary celebration of local produce.

Trevally ceviche, the hotel's Iconic Eats Top 100 dish.

Recognised by Auckland

Iconic Eats is developed by Tātaki Auckland Unlimited to support local food and beverage businesses and to build the region’s reputation as a food destination. Dishes are chosen by a team of moderators against set criteria: well loved, representative of local culture, and either a timeless classic or a signature dish.

A special mention goes to Chef Top, whose dish keeps M Social Hotel Auckland on Auckland’s map of most-loved plates.

Kingsgate Hotel Clocktower Dubai Opens in Deira, Dubai

July 7, 2026

Kingsgate Hotel Clocktower Dubai Opens in Deira, Dubai

A new chapter has begun in the heart of Deira, Dubai, with the official opening of Kingsgate Hotel Clocktower Dubai. The hotel welcomes business and leisure travellers a short distance from one of Dubai’s most recognisable landmarks, the Deira Clocktower.

A Modern Stay Near a Dubai Landmark

The opening ceremony brought together guests, the hotel team, management, invitees, and the Millennium Hotels and Resorts Middle East and Africa regional commercial and management teams. A highlight of the day was welcoming the hotel’s first guest.

Commemorating the first guests through the doors of Kingsgate Hotel Clocktower Dubai.
Rooms, Dining and Easy Access

The hotel offers modern rooms, a rooftop pool, a fitness centre, and all-day dining, with easy access to the Deira Clocktower, metro stations, Dubai Airport, shopping, and cultural attractions.

With its central Deira location, Kingsgate Hotel Clocktower Dubai is ready to welcome travellers to a fast-evolving corner of Dubai.

Grand Copthorne Waterfront Hotel Singapore Marks World Environment Day

July 7, 2026

Grand Copthorne Waterfront Hotel Singapore Marks World Environment Day

On World Environment Day, 5 June 2026, Grand Copthorne Waterfront Hotel Singapore marked its commitment to community and sustainability through a partnership with GUAVA, choosing ImpactGifts in place of conventional gift sets.

Turning Gifts Into Measurable Impact

Through the GUAVA ImpactGifts programme, the hotel replaced conventional gift sets with charity-partnered alternatives, allowing it to attach a real number to the lives touched. The initiative is featured in the United Nations Global Compact case study, Scaling Sustainable Impact in Hospitality: The GUAVA Model, which shows how everyday operational choices can create measurable impact.

Giving Back Through Celebrations

The commitment extends to weddings at the hotel, where wedding favours support local businesses and social enterprises. In collaboration with organisations such as Yellow Ribbon Singapore, the favours create social impact while offering couples a way to give back as they celebrate.

For Grand Copthorne Waterfront Hotel Singapore, the message is simple: small choices, made consistently, add up to real and visible change.

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