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Millennium Hotels and Resorts UK Celebrates Three Years of Homewards

August 5, 2026

Millennium Hotels and Resorts UK Celebrates Three Years of Homewards

Millennium Hotels and Resorts UK was honoured to be invited by The Royal Foundation of The Prince and Princess of Wales to attend the Homewards Year Three anniversary events held at Lambeth Palace and Tate Modern in London. The invitation recognised the contribution of partners to Homewards, a five-year programme founded by Prince William that aims to make homelessness rare, brief and unrepeated through collaboration, early intervention and sustainable employment opportunities.

Milestones Marked at the Anniversary

Together with business leaders, charities and public-sector organisations, the team celebrated a set of milestones. Over 2,400 individuals have benefited from early support, resulting in more than 70 families securing stable housing and over 250 people obtaining employment.

Creating Employment Pathways

As part of its Corporate Social Responsibility and its G.E.T. philosophy, which draws on the cultural ethos of Growth, Entrepreneurship and Transformation, Millennium Hotels and Resorts UK is dedicated to creating employment pathways for those facing barriers. In partnership with the Department for Work and Pensions, the team concluded a pilot employability programme in selected London hotels, identifying effective strategies to support individuals at risk of homelessness. This included Trauma-Informed Practice training for hotel leaders to foster inclusive workplaces.

Building On the Pilot

Building on this experience, the team will collaborate with specialist partners to enhance its employability offerings, ensuring sustainable career pathways for candidates in the hospitality sector. Millennium Hotels and Resorts UK remains committed to innovative partnerships that create opportunities and empower individuals to build brighter futures through meaningful employment.

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Homewards-Millennium Hotels and Resorts

The Royal Foundation Homewards impact update

The Prince of Wales marks three years of Homewards in London and Aberdeen

Little Guests, Big Adventures: MyMillennium Kids Arrives in Asia Pacific

August 4, 2026

Little Guests, Big Adventures: MyMillennium Kids Arrives in Asia Pacific

Millennium Hotels and Resorts has launched MyMillennium Kids, a family-oriented initiative that gives children their own reason to look forward to a hotel stay. The programme is designed for young guests aged 5 to 10, and rewards children staying with MyMillennium members for a minimum of two consecutive nights. It began on 1 August 2026 across Asia Pacific properties, including Grand Copthorne Waterfront Hotel Singapore, Orchard Hotel Singapore, M Hotel Singapore City Centre, M Social Resort Penang, M Social Hotel Phuket and M Social Hotel Suzhou.

The Rise of Child-Centric Hospitality

Family tourism has emerged as one of the fastest-growing segments of the hospitality sector worldwide. The inaugural 2024 Kids Hospitality Report by Wanderland London estimates that child-centric hospitality could represent a US$175 billion global opportunity for hotels, while Agoda research shows that destinations across Asia are increasingly adapting to growing demand for family and multigenerational travel.

In response, hospitality brands are moving beyond traditional playrooms and childcare services to create more immersive, educational and experience-led stays for younger guests. From cultural workshops and nature-based activities to thoughtfully curated children’s programmes, these offerings reflect the growing influence children have on where families choose to stay and how they experience a destination.

Through MyMillennium Kids, Millennium Hotels and Resorts aims to bridge the gap between simply providing family-friendly accommodation and delivering a consistent, rewarding journey created specifically for younger travellers. The family getaway becomes an adventure from the moment of check-in.

Cinn Tan, Chief Commercial Officer, Millennium Hotels and Resorts, said:

Family travel continues to be a key growth segment for the hospitality industry, as more embrace getaways as an opportunity to spend quality time with loved ones, away from the demands of daily life. With this, parents are increasingly seeking stays that offer both comfort and meaningful experiences for their children. The launch of MyMillennium Kids strengthens our family travel proposition while deepening engagement with MyMillennium members, creating more reasons for families to choose Millennium Hotels and Resorts across their travel journeys. At Millennium Hotels and Resorts, we believe our little guests deserve just as much attention as their parents. MyMillennium Kids reflects our commitment to engaging the next generation of travellers through experiences that inspire curiosity, adventure and connection. By nurturing these relationships early, we’re investing in lifelong loyalty built on trust and memorable experiences.
– Cinn Tan, Chief Commercial Officer, Millennium Hotels and Resorts

Reflecting the continued growth of family travel, MyMillennium Kids strengthens the family proposition of Millennium Hotels and Resorts through dedicated family amenities, engaging guest experiences and meaningful touchpoints for younger guests.

Carolyn Wishnowski, Vice President, Global Branding, Marketing and Loyalty, Millennium Hotels and Resorts, said:

Children are increasingly playing a crucial role in shaping family travel and influencing holiday plans. MyMillennium Kids marks an important evolution of our global loyalty programme, extending recognition and rewards beyond the primary member to include the whole family. From a brand perspective, it provides a consistent way to bring the Millennium Hotels and Resorts experience to life for younger guests across our global portfolio, while allowing each hotel to introduce locally relevant touches. By giving young guests their own programme journey and benefits, we are creating a more inclusive MyMillennium experience that delivers greater value for families and gives them more reasons to engage with the programme across repeat stays and destinations.
– Carolyn Wishnowski, Vice President, Global Branding, Marketing and Loyalty, Millennium Hotels and Resorts

 

Introducing the First MyMillennium Kids Adventure Passport

At the heart of the programme is the Adventure Passport, an interactive collectible booklet given to every child that transforms every hotel stay into a fun escape. As children’s experiences become a more important consideration in family travel, with families seeking out unique offerings for their children, MyMillennium Kids gives younger guests something of their own to anticipate with every stay.

As they explore Millennium Hotels and Resorts properties globally, young guests can collect exclusive brand-themed stickers, discover magical surprises and embark on a fun-filled journey of wonder and memories. They can even complete additional side missions to earn a maximum of one bonus sticker per stay.

Families can unlock milestone rewards upon reaching sticker-collection targets. Three stickers earn a complimentary kids’ dessert, such as ice cream and a fruit platter. Six stickers earn a plush toy of Muriel the Cow, the friendly mascot of the programme. Nine stickers earn a complimentary room upgrade on the next stay, and 12 stickers unlock MyMillennium Kids merchandise, “Junior World Explorer” certificates and giveaway entry.

Every stay earns a sticker towards the next Adventure Passport reward.

Reimagining Family Stays Through Thoughtful Design

Beyond the Adventure Passport, Millennium Hotels and Resorts has incorporated thoughtful touches that await young guests throughout their stay, making every moment more special from the moment they arrive. Children are greeted with a letter left on the pillow from Muriel the Cow, alongside a small surprise such as property-specific souvenirs, snack boxes and special-occasion gifts. Adding an interactive element to the stay, each child also receives a blank “Do Not Disturb – Junior Explorer Inside” sign, with stickers and markers to design it to their liking.

A postcard from Muriel the Cow points young guests towards a small surprise.

A Phased Rollout to Europe and the United States

The programme will subsequently expand to Europe and the United States in 2027, with participating properties consisting of The Chelsea Harbour Hotel & Spa London, M Social Hotel Paris, M Social Hotel New York Downtown, M Social Hotel New York Times Square and The Biltmore Los Angeles.

Families can join MyMillennium at check-in to enjoy immediate access to the MyMillennium Kids programme and begin collecting rewards from their stay, enriching their family getaway with unforgettable adventures for their young travellers.

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Grand Millennium Muscat Names Michael Kasch General Manager

July 7, 2026

Grand Millennium Muscat Names Michael Kasch General Manager

Grand Millennium Muscat has appointed Michael Kasch as its new General Manager, marking a new chapter for the hotel as it strengthens its position among Muscat’s leading hospitality destinations.

Three Decades of International Experience

Michael Kasch brings more than three decades of international experience in hotel management, operations, and development, with a track record of building high-performing teams across the Middle East, Europe, and Asia. His career includes senior roles with Rotana, Movenpick, Marriott, Taj Hotels, Accor, and Radisson, as well as the pre-opening of The Kahala Hotel and Resort Yokohama in Japan.

A Connection to Muscat

Having previously worked in the city, Kasch brings local market insight alongside a global perspective. At Grand Millennium Muscat, he will focus on strengthening the hotel’s market position, elevating service standards, and enhancing its food and beverage offerings.

I am delighted to join the team at Grand Millennium Muscat and look forward to building on the hotel’s strong foundation and reputation, elevating the guest experience, and further positioning the property as a leading destination for both business and leisure travellers.
– Michael Kasch, General Manager, Grand Millennium Muscat

About Grand Millennium Muscat

A tribute to the heritage and values of Oman, the five-star Grand Millennium Muscat sits in the heart of the city, close to the airport and connected to the Muscat Grand Mall. The hotel comprises 296 rooms and suites and 32 apartments, with dining outlets including Bahriyat, Taybat, Pasha, and Mazaj Terrace and Lounge, alongside the Zanta spa. Millennium Hotels and Resorts operates more than 150 hotels across some 80 destinations worldwide.

With the appointment, Grand Millennium Muscat looks ahead to continued growth and refined hospitality in the heart of the city.

Chopsticks Connections Unites Agents at M Social Hotel Phuket

July 7, 2026

Chopsticks Connections Unites Agents at M Social Hotel Phuket

M Social Hotel Phuket hosted Chopsticks Connections on 15 May 2026, a sales event bringing together valued travel agents from South Korea, China, Japan, and Taiwan. The gathering was designed to build relationships through the shared language of food.

Four Stations, One Table

Set in the surroundings of Beast & Butterflies, the evening featured four food stations representing the flavours of Asia: a Korean station, a Chinese station, a Japanese station with fresh sushi, and an indoor seafood buffet. An array of international dishes rounded out the spread.

 

Guzheng player Anny performs live at Chopsticks Connections.
Guzheng player Anny performs live at Chopsticks Connections.
Chopsticks Connections, M Social Hotel Phuket.
Chopsticks Connections, M Social Hotel Phuket.
Guests enjoy the evening at Chopsticks Connections, M Social Hotel Phuket.
Guests enjoy the evening at Chopsticks Connections, M Social Hotel Phuket.
Music and Connection

Guests were treated to a live performance by Anny, a Guzheng player whose music captivated the room. The evening closed with an in-house DJ party.

More than a dinner, Chopsticks Connections reflected the hotel’s commitment to building lasting partnerships across its key markets.

M Social Hotel New York Downtown Featured in Forbes

July 7, 2026

M Social Hotel New York Downtown Featured in Forbes

M Social Hotel New York Downtown has been featured in Forbes, recognised for its contemporary design, elevated guest experience, and connection to the energy of downtown Manhattan. The recognition arrives as Lower Manhattan continues its transformation into one of New York City’s most vibrant destinations for business, culture, dining, and lifestyle.
A Modern Retreat in the Financial District
Following an extensive renovation, the property offers guests a modern retreat in the heart of the Financial District, a short walk from landmarks such as the Oculus and One World Trade Center. Thoughtfully designed guestrooms and suites open onto sweeping skyline views.
Design, Dining and Social Spaces
The Forbes feature highlights the hotel’s design-forward interiors, its social spaces, and the lively dining at Beast & Butterflies Downtown. Together they position the property as part of the neighbourhood’s next chapter.
The lobby at M Social Hotel New York Downtown, following the property's renovation.
The lobby at M Social Hotel New York Downtown, following the property's renovation.
The front desk welcomes guests to M Social Hotel New York Downtown.
The front desk welcomes guests to M Social Hotel New York Downtown.
Dining at Beast & Butterflies Downtown, the hotel's restaurant and social space.
Dining at Beast & Butterflies Downtown, the hotel's restaurant and social space.
A boardroom at M Social Hotel New York Downtown.
A boardroom at M Social Hotel New York Downtown.

As Lower Manhattan’s appeal continues to grow, the recognition affirms the hotel’s place at the centre of the neighbourhood it helped reshape.

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Graduation and Teacher Feasts at Millennium Hotel Taichung

July 7, 2026

Graduation and Teacher Feasts at Millennium Hotel Taichung

As graduation season approaches, Millennium Hotel Taichung invites students and educators to celebrate at Soluna, the hotel’s all-day dining restaurant. The Graduation and Teacher Appreciation promotion runs through 31 August 2026, during lunch and dinner, seven days a week.
Complimentary Meals for Groups
On presentation of a valid teacher or student identification, groups of 20 guests receive four complimentary meals, while groups of 40 receive eight. The offer is built for classmates, graduates, and mentors marking the season together.
An International Buffet by the Sea
Soluna presents an international buffet of premium seafood and Japanese specialities, from fresh sashimi and handcrafted sushi to three-spot crabs, ox-hoof crabs, white shrimp, and Hokkaido scallops. On weekends, unlimited snow crab legs elevate the spread. Herb-roasted beef is carved to order, alongside made-to-order dishes such as premium scallop salad, truffle abalone chicken soup, and steamed fish.
The Japanese seafood station at Soluna, Millennium Hotel Taichung.
The Japanese seafood station at Soluna, Millennium Hotel Taichung.
The chilled seafood station at Soluna, Millennium Hotel Taichung.
The chilled seafood station at Soluna, Millennium Hotel Taichung.

To finish, fresh cream cake and Soluna’s signature caramel pudding bring a sweet close to the celebration.

Book Now: Buffet & Breakfast in Taichung | Millennium Hotel Taichung 

Five Ways to Dine and Celebrate at Orchard Hotel Singapore

July 7, 2026

Five Ways to Dine and Celebrate at Orchard Hotel Singapore

Orchard Hotel Singapore invites guests on a culinary journey with five distinctive dining experiences. From Singapore-inspired buffets and heritage afternoon tea to exclusive dim sum, premium Australian Wagyu and National Day-inspired cocktails, there’s something to savour from 1 July to 31 August 2026. 

Dim Sum Delights for Two at Hua Ting

Hua Ting Restaurant, known for award-winning Cantonese cuisine since 1992, offers a dim sum set menu for two at $61++ for a limited time. The selection includes steamed lobster and prawn dumpling, crispy lychee prawn ball, and baked mango chicken tart.

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The $61++ dim sum set menu for two at Hua Ting Restaurant, Orchard Hotel Singapore.
Singalicious at The Orchard Cafe

The Orchard Cafe puts local flavours in the spotlight with Singalicious, a buffet of local favourites, fresh seafood, and premium roasts by Executive Chef Thenesh Murugaya and his team. Highlights include Singapore chilli crab with fried mantou, otak-otak baked salmon, oyster omelette, sambal stingray, and slow-roasted black Angus striploin. From $88++ per person.

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A showcase of local delights at The Orchard Cafe
Heritage Afternoon Tea at Bar Intermezzo

Bar Intermezzo reimagines Singapore’s culinary traditions with a heritage afternoon tea from $39++ per person. The selection runs from Nonya kerabu abalone and chicken buah keluak black truffle sandwich to Boston lobster nasi lemak kueh pie tee, Wagyu beef pongteh slider, and Musang King durian cake, with freshly baked coconut scones and homemade kaya.

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The Heritage Afternoon Tea at Bar Intermezzo, Orchard Hotel Singapore.
The Wagyu Indulgence at Hua Ting

Hua Ting presents an Australian Wagyu promotion from $24++ per dish. The menu spans crispy-fried sliced marble beef, stewed Australian Wagyu oxtail with red wine, braised Australian Wagyu beef cheek noodles, barbecued honey-glazed marble beef char siew, and sauteed Australian Wagyu beef.

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The Australian Wagyu menu at Hua Ting Restaurant, Orchard Hotel Singapore.
A Singapore Celebration at Bar Intermezzo

To mark Singapore’s 61st year, Bar Intermezzo pours a National Day drinks selection, with cocktails including the Kampung Old Fashioned, Fountain of Merlion, Milo-tini, and the Singapore Sling. House pours, beer on tap, and M Wines are $6.10++ per glass, with cocktails at $16++ and mocktails at $10++.

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National Day cocktails at Bar Intermezzo, Orchard Hotel Singapore.

From buffet tables to the bar, Orchard Hotel Singapore offers a full season of reasons to gather and celebrate.

Book now

 

Millennium Hotels and Resorts New Zealand Gives Uniforms a Second Life

July 7, 2026

Millennium Hotels and Resorts New Zealand Gives Uniforms a Second Life

In May 2026, Millennium Hotels and Resorts New Zealand took another step in reducing waste and supporting its communities, donating 317 uniform items, weighing 109 kilogrammes, to the charity Dress for Success.

A Donation With Purpose

Dress for Success helps women achieve economic independence through professional clothing, career support, and development programmes. The donation included new, unused, non-branded items such as jackets, shirts, trousers, and skirts, no longer needed after uniform updates across the New Zealand hotels. Rather than going to landfill, the items now support women preparing for employment.

Small Changes, Real Impact

The initiative reduced waste and disposal costs while supporting a meaningful community outcome. The team continues to explore further donations and recycling options for uniforms no longer suitable for wear.

It is a clear example of how a simple change, handled thoughtfully, can extend the life of everyday items and support the wider community.

Millennium Hotels and Resorts New Zealand Shines at TRENZ 2026

July 7, 2026

Millennium Hotels and Resorts New Zealand Shines at TRENZ 2026

In May 2026, the team from Millennium Hotels and Resorts New Zealand attended TRENZ 2026 in Auckland, the country’s largest international tourism event, connecting with global travel buyers to secure business for the seasons ahead.
A Record Gathering
This year’s event was one of the largest in recent times, with more than 1,200 delegates, including 379 international buyers from 27 countries, and over 16,000 meetings across two and a half days. The Millennium Hotels and Resorts New Zealand team completed more than 200 meetings focused on promoting its hotels and strengthening partnerships.
Brendan Davies, Director of International Sales, right, meets a client at TRENZ 2026.
Brendan Davies, Director of International Sales, right, meets a client at TRENZ 2026.
Brendan, Mat and Flora of the International Sales team in meetings at TRENZ 2026.
Brendan, Mat and Flora of the International Sales team in meetings at TRENZ 2026.
Strong Feedback and New Itineraries

Recently refurbished properties, including Grand Millennium Auckland, Millennium Hotel Rotorua, Millennium Hotel Queenstown, Copthorne Hotel and Resort Bay of Islands, and M Social Hotel Auckland, were well received. Key properties were confirmed within major Japan and Korea itineraries for 2026 and 2027, with growing demand for regional destinations such as the Bay of Islands, New Plymouth, and Greymouth.

Events such as TRENZ open the door, but it is the service and care of the hotel teams that turn first visits into lasting relationships.

M Social Hotel Suzhou Hosts a Butterfly Afternoon Tea

July 7, 2026

M Social Hotel Suzhou Hosts a Butterfly Afternoon Tea

M Social Hotel Suzhou hosted a co-branded afternoon tea on 30 May 2026, pairing with hair-accessory brand SHE’S for a butterfly-themed gathering at the hotel’s Beast & Butterflies Bar. The event brought together local Suzhou media and fashion personalities.
A Butterfly-Themed Menu
The afternoon tea was built around sky-blue tones and the butterfly motif shared by SHE’S and M Social. Highlights included butterfly-shaped sandwiches paired with ice cream, blue-and-white mousses and puffs, and signature coffee drinks finished with branded ribbons.
The butterfly-themed afternoon tea at M Social Hotel Suzhou.
The butterfly-themed afternoon tea at M Social Hotel Suzhou.
A butterfly-shaped sandwich paired with ice cream from the co-branded menu.
A butterfly-shaped sandwich paired with ice cream from the co-branded menu.
Conversation and Handcraft

Beyond the tasting, an urban lifestyle session invited guests to exchange ideas on fashion and design. A handcraft workshop inspired by purple irises let guests make their own hair accessories.

Set on the shores of Jinji Lake, M Social Hotel Suzhou seamlessly blends local culture with contemporary style, inspiring the city’s creative community.

Guests craft their own hair accessories during the handcraft workshop.
Guests craft their own hair accessories during the handcraft workshop.
Finished handcrafted accessories from the workshop at M Social Hotel Suzhou.
Finished handcrafted accessories from the workshop at M Social Hotel Suzhou.
Guests and hosts gather at the SHE'S co-branded afternoon tea, M Social Hotel Suzhou.
Guests and hosts gather at the SHE'S co-branded afternoon tea, M Social Hotel Suzhou.
Local media and guests at the co-branded afternoon tea.
Local media and guests at the co-branded afternoon tea.
Guests at the butterfly-themed gathering, M Social Hotel Suzhou.
Guests at the butterfly-themed gathering, M Social Hotel Suzhou.
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