At M Social Hotel Phuket, innovation starts from within. Every Friday at 3:00pm, the team gathers for “Learn & Share” – a lively knowledge-sharing session designed to spark fresh ideas, encourage collaboration, and celebrate creativity across departments.
Led by the Human Resources team, the weekly forum creates an open space where colleagues connect, exchange insights, and explore new ways to elevate the guest experience. It is not just about training, it is about inspiring one another.
Bringing Brand Pillars to Life
The programme is not merely a training exercise; it is a calculated effort to align staff performance with the core M Social Brand Pillars: Creativity, Sociability, Experimentation, Playful, Inclusive, and Innovative. Department Heads take on the role of “Champions” for each pillar, and ensure that brand values are translated into practical, real-world work experiences through engaging presentations and hands-on sharing.