Great Place to Work Certification™ is a globally recognised accreditation of workplace culture, based on employees’ experiences and their perspectives of the organisation they work for. For Grand Copthorne Waterfront Hotel Singapore, achieving the certification for the first time is particularly meaningful as it reflects the voices of the people who make up the hotel.

Culture Shaped by Everyday Experiences

Beyond workplace policies and programmes, a positive culture is shaped through everyday experiences: colleagues supporting one another, teams working through challenges together and people taking pride in what they do. These moments help foster a sense of welcome, belonging and mutual support across the hotel.

In hospitality, the people behind each experience are as important as the experience itself. Creating an environment where colleagues feel valued and supported helps build stronger teams and a shared commitment to delivering warm and thoughtful hospitality to every guest. The hotel’s first certification marks an important milestone in its workplace journey, reflecting the role its people play in shaping a culture of support, connection and belonging.